FAQ

Not sure what you need ?

If you are unsure what it is you need, email us info@projecthardware.co.nz and we will be more than happy to match your current hardware or send us a photo of what you need and we will source it for you.

 

How Long will my Order take to get to me?

NZ Shipping – Project Hardware will aim to process your order within 24 hours of placing on-line, sometimes we run out of stock and we will need to get more products in, if this is the case we will aim to have your door hardware delievered within 5 working days. If there is a delay we will advise you via email when your order is placed of the approx delivery time of your shipment.

 

If the goods are incorrect or damaged please let us know as soon as you have recieved the goods, otherwise a 30 day return policy will be honoured.

Note: Special Order Items ( Special Colour Finish ) will not be returnable. This will be advised to you on your order at the time of purchase.